First time customer at North County Auto Service. Scheduled my SUV for 9:00AM, and service began promptly at 9:00AM. Promised the service on my vehicle would be completed in an hour-and-a-half, and I was out-of-there by 10:30AM. Received a complete detail of work completed, plus an itemized report of work needed down-the-road with cost estimate. Awesome service. I'll be back.