Last year, I got my brake pads and rotors changed at Pep Boys and they were horrible - squeaked the entire time I had them and after returning 3+ times, was told by their technicians nothing was wrong. In less than 20K miles, I already started to hear grinding, so I decided it was time to buy some better quality pads.Rex explained that Pep Boys uses after market brakes that didn't fit my 2010 Nissan Altima properly. He said he only recommends Posi Quiet brake pads because they last 30-40K miles, are silent, and come with a lifetime warranty! I brought my car in the next morning (Dec 23rd) and it went right in at 8am. He called me 30 minutes later with the full brake inspection report and his recommendation to only replace the pads because the rotors were in good shape.At 11am, only 3 hours after I dropped it off, my car was ready for pick up!I was not able to pick my car up until the afternoon so they had a section just outside their gate for it to be parked until I could come get it.All in all, fantastic and speedy service with friendly employees. I will definitely be returning to North County Auto Service for my future car-related needs (and next time I need to get my pads replaced with that warranty )