5

Mike and his team were polite, friendly and knowledgable. They diagnosed my car within a day and provided an estimate before moving forward with any repairs. They alerted me to another problem with my car, a wear item, and suggested replacement. They stayed a few minutes late to meet me. They worked within my budget and were helpful about advising me which repairs were necessary to the safety of the vehicle and which ones could wait another month. The repairs were affordable and came in close to or on estimate given. I would recommend them to a friend or neighbor and will take my car there again.

5

It's hard to find a shop that you trust. I found this place on yelp and gave it a shot. Mike the owner, took my truck in the day before I went on deployment and battled the warrant company every day for two months to approve the claim. This shops work is above standard and they even went above and beyond by trying to determine what cause to my trucks problems were by measuring the alignment of the frame. I have definitely found my local shop that I trust and will take all my vehicles here for anything as long as I live in the area.

5

I found this shop through a co-worker who recommended it. I drive a 2004 4Runner with 190,000 miles on it. I normally have my vehicle serviced at Toyota of Carlsbad, but actual mechanical work, I prefer a place that actually cares about customers and doesn't charge astronomical fees. With that said, I took my co-workers advice and brought my vehicle here. After having a conversation with Mike, they agreed to run a diagnostic test to confirm what the issue was. Turned out it was a small crack in a head gasket. At my vehicle's age, I was not surprised, but knew replacing that head gasket was going to be extremely expensive, and most likely not worth the investment in such an old engine. Much to my surprise though, Mike did not go straight for the jugular, but instead recommended another much cheaper option to try to repair the issue. He was honest and upfront in explaining that he could not guarantee if his alternate solution would work, but he had done the same for a few other customers with a similar issue, and that it had worked for them, and it MIGHT work for me. His solution worked, and after 5,000 more miles, I have had no issues. Even if it didn't work, I still would have (and do) appreciated Mike's professional service and honesty. Hard to find these days in the automotive repair industry, so thanks Mike. I now choose to bring my vehicle here for all my vehicle's needs. Oh, and unrelated, I also like that they take their weekends off. I appreciate owners taking care of their employees.

5

NCAS has been my mechanic for the last 22 years. Honest, knowledgeable, fair and reliable. Looking for a great shop, look no further! Doug Morrison

4

Mike and his crew are amazing. brought my truck in and within a couple of hours knew what was wrong and what we had to do to fix it. And it didn't cost an arm and a leg! I highly recommend North County Auto for your automotive needs.

5

NCAS is the only place I will go for any auto work. They are the very best I've ever worked with. They do everything they can to fix it right the first time while keeping the cost as low as possible.

5

I had my vehicle inspected and repaired by North County Auto a couple weeks ago, and I have encountered no issues with the repair work since. During my short time with them, they proved to be nothing but professional and genuinely concerned about the customer's satisfaction, a traditional method overshadowed by mass "shotgun" tactics of larger companies nowadays. As a result, they seem to have developed a solid clientele and have ultimately included myself into the group. I personally dealt with an associate named Alex, who was above all honest with the costs, saving me money where possible, by minimizing labor and explaining in black-and-white terms the break down of where that money would be applied. Furthermore, I sacrificed no convenience as I was offered transportation to a rental agency where I received a vehicle for a day at a discounted price. In all, what I had thought would have been a long, disparaging experience, came to be a painless, professional, and genuine service .

5

Personable & honest.As a woman I feel I have always been treated fairly.I have been going to them for years.Nice job everyone

5

These guys are legit, accommodating, professional and most importantly... Honest with you. I am very happy with this place and the knowledge of the staff. Took my BMW in for the inspection service and was not pushed any other services. Price and quality of work is excellent. Make sure to speak with Alex he will make you feel like a friend and genuinely cares about the service and customer satisfaction. You have earned yourself a loyal customer. Thank you!

5

As things tend to go, My Cadillac started overheating and broke down the day before Christmas (yes, Merry Christmas Eve to me!) Every place I called was either closed, or a about to be closed, so I was relieved when Alex answered and said they were open, and could fit me in for a diagnostic right then and there.The shop was easy to find, and Alex was very friendly. The diagnosis wasn't good, (blown head gasket) but Alex and his manager Mike worked out a good solution for me that didn't require me to break the bank. Overall, I am happy that these guys were understanding and helped me to make the best out of a bad situation.

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